I deleted all contacts from my iCloud and still some of them showing and appearing (even I opened and closed the sync toggle on my phone)
iPhone 12 Pro Max, iOS 14
Hi Mohammed_Magdy,
Welcome to Apple Support Communities. We understand that you're unable to delete some of your iCloud contacts. Are you deleting the contacts directly from iCloud.com, or are you deleting contacts from the Contacts app on iPhone?
If you're deleting them from the web browser, log out and log back in to your iCloud account. Make sure that you don't have any other devices that are signed in to your Apple ID and have iCloud Contacts enabled. You can delete contacts on iCloud.com by group or a single contact. The link Delete a contact on iCloud.com has more information on removing contacts.
Regards.
Hey Mohammed_Magdy,
It sounds like you have contacts in Gmail and Exchange on your iPhone and you want to merge contacts from both into iCloud. On your iPhone, you can go to Settings > Mail > Accounts > [gmail account] > turn off contacts for Gmail account. You will will see a prompt to delete contacts from your device. You will choose to keep them. You will do the same for your Exchange account.
Your contacts will then be saved to your iPhone. Sign in to iCloud on iPhone and you will be prompted to merge contacts from iPhone to iCloud. Set up and use iCloud Contacts has more details on using iCloud contacts.
Regards.
Hi Mohammed_Magdy,
Thanks for the follow-up details. You do not have to sign out of iCloud on your iPhone. You can simply log out of iCloud.com, from a computer's web browser, sign back in, then remove the remaining contacts.
If the contacts are still visible, try to delete them directly from your Contacts app on iPhone.
Take care.
Hi Nicholas_B2,
Thanks for support and please find below feedback;
It sounds like you have contacts in Gmail and Exchange on your iPhone and you want to merge contacts from both into iCloud. REPLY: (YES 100% )
On your iPhone, you can go to Settings > Mail > Accounts > [gmail account] > turn off contacts for Gmail account. You will will see a prompt to delete contacts from your device. You will choose to keep them. You will do the same for your Exchange account.
REPLY: Can't choose to keep them form Gmail account !
Should I sign out from (Apple ID/iCloud) on my iPhone, would it help or may I lose some data.
Regards,
Hi ASTRO24,
Thank you for your advice and feedback, am deleting Contacts directly from iCloud.com
with regards to Apple ID , you mean I shall sign out also from my iPhone - only one device - as well before deleting Contacts from iCloud.com
Setting > Apple ID > Sign Out
Thank you in advance
Hi ASTRO24,
Now it's solved and I have ZERO contacts in iCloud.com and in my iPhone as well...
Next :D
I have another two accounts of contacts (Gmail 700 contacts & Exchange 300 contacts & iCloud 0 contact ) right now on the iPhone.
I need those (3 accounts / 3 groups) in some how to sync to one place only (iCloud for example is preferred) is that possible ?
I know that any new contacts am adding will be saved to iCloud account (in case the sync is open and it's the default account) and this what I need to do plus transfer those other 2 accounts contacts to iCloud as well..
Thank you.
Hey Mohammed_Magdy,
It may be easier to move the contacts from both email accounts if you imported your contacts on iCloud.com using vcards. Check out the link Import a contact on iCloud.com on how to get started.
Regards.
I have a vCard from Gmail contacts and can't import to iCloud even
This is frustrating...
I deleted all contacts from my iCloud and still some of them showing and appearing (even I opened and closed the sync toggle on my phone)
