Not receiving notifications

I recently got a iPhone 11. I still use my iPhone 6s at home while playing games to preserve the life of the 11. I was signed in under my Apple ID on both but have now signed out on the 6s. I am not receiving most notifications and calls ring on the 6s but only vibrate without showing or having the ability to pick up the call on the 11.

iPhone 11

Posted on Apr 29, 2021 5:44 AM

Reply
1 reply

Apr 30, 2021 11:40 AM in response to TonyDaGreek

Hello TonyDaGreek, Thanks for reaching out to us for support. It’s never fun when you’re not receiving notifications on your iPhone, and we are going to do everything we can to help you. When you have a free moment, can you please tell us when you first encountered this issue and if you have made any changes to the settings on your iPhone 6s? Also, can you please tell us all the troubleshooting steps you have taken so far in an attempt to resolve your issue so that we can avoid repeating them? When possible please be specific when describing the steps you’ve taken and the outcome after each step. Also, please tell us the version of iOS you are currently running on your iPhone 6s. 


Find the software version on your iPhone, iPad, or iPod


Lastly, please give the steps in the following link a try. The reason we ask you to give the steps above a try is because they can potentially resolve your issue.


If you’re still experiencing the same problem after completing the steps above, please do not hesitate to reach back out to us so that we can continue troubleshooting with you.


Use notifications on your iPhone, iPad, and iPod touch 

Thanks for using the Apple Support Communities. Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not receiving notifications

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.