iOS 14.5

Hey Guys

Here is a fix for those of you affected by the “iPassword app” issue after updating to IOS 14.5

I will begin by saying that this should work for 80% of those affected. First things here is a 

List of what you will need:

1.) A backup of your device that had the password app prior to the IOS 14.5 upgrade which can be either iTunes or iCloud based

2.) Either an iPhone or iPad running IOS 14.4.2 (I will talk about this in the next step)

In step 1 before you say I never backed up (iTunes or iCloud) consider that the default for most devices

iPad or iPhone is to backup to iCloud so you may not even realize that you are backed up. You should be able

To click on Settings, Your name, iCloud, iCloud Backup and from there see your iCloud backups.

In step 2 above I say 14.4.2 but you may have jumped from an earlier version say iOS 13 but what you are looking

For is the backup previous to IOS 14.5. Here is what you may not realize that you can restore an iPhone backup to

an iPad or vice versa.

I will detail my steps and my situation and from there you can apply it to your situation. I have an iPhone running on

IOS 14.4.2…an automatic update to 14.5 and iPassword no longer works. My daughter has an iPad still running 14.4.2

1.) I backup her iPad via Itunes,

2.) I then erase her iPad and select restore this iPad from iCloud during setup.

3.) I use my Apple ID and password when asked to log in

4.) I am told not all settings will be restored as they are different devices…I agree

5.) Upon restore iPassword and all passwords are there

6.) In iPassword running on the iPad I select settings and select backup via Dropbox

7.) I create a dummy/Free Dropbox account

8.) I then select backup to Dropbox

9.) From a web browser on a laptop/computer (Chrome Safari etc) I login to my Dropbox account I created and download the iPassword backup file

10.) From my iPhone that is running IOS 14.5 I go to the App Store and download the free app called “Password Manager” Lock Apps Safe Vault …

very important you download that app as there are many that are similarly named!!!

11.) On my Dropbox account via laptop/desktop I delete the Directory that was created by iPassword in Step 8 above

12.) From my iPhone running IOS 14.5 I launch “Password Manager” (interface is the same as iPassword…same app different name) I click on 

Settings and select Backup via Dropbox

13.) I again login to my Dropbox via a laptop/Desktop and delete the iPassword backup file….NOT THE DIRECTORY

14.) I upload the iPassword backup file I downloaded in Step 9 above to the New Directory

15.) On my iPhone I click on restore from Dropbox…and here is the trick….you need to do it twice!! So after the first restore ….

close the app and do it a second time

TADA you have your passwords in the exact same way they were presented in iPassword just in an app with a different name. Here is a gotcha to be

 aware of, whatever device you use to restore your backup has to be running the same IOS that your backup was running at the time….in my case my 

last backup of my iPhone via iCloud prior to IOS 14.5 was 14.4.2 so I needed a device (iPad or iPhone running IOS 14.4.2) your previous backup may

be different

My advice…copy out your passwords and start using a well known Password app and take this as a lesson learned…yes this is working but for how

Long??

My last step was to again wipe the iPad but restore via iTunes (see step 1 above) so I could return the iPad to my daughter exactly the way it was

When I borrowed it.

Here is the question I am sure some will ask..”What if I don’t have a device running the IOS version prior to the update in iCloud or iTunes?” Get one

Beg, borrow, steal….if the passwords are that critical… go on your local buy and sell and buy a cheap iPhone or iPad running the IOS version you

Need

If you have to borrow a friends iPad or iPhone I have shown you a way to back it up in advance so you can return it to them just the way it was when you

Borrowed it.

I realize this won’t help everyone but it should help out some!!!

~Metal~

rico63 Said:

"iOS 14.5: Updated iPhone and now my iPassword app, which I have been using for years, will not work. It needs an update. What if developer doesn't provide update? It is highly frustrating not having access to the passwords which accumulated over years."

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Ask the Developer:

If the developer doesn't update it, then it will be useless to you. So, contact the developer, asking for assistance with this. Find their connect information in the App Store, by opening the app in the App Store.

Restore form a Backup:

Have a backup of your iPhone prior to this update? If you are not concerned with losing data, then restore your iPhone from a backup that contains this app. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration. If you have no backup, then know to always backup your Mac, prior to updating.

I see no similar icon in the US app store. The iPassword app privacy policy is written in Chinese, and I don’t see much in the way of support contact info listed for that app. And I see multiple questions about the app, indicating that the app failed on 14.5.

https://discussions.apple.com/search?page=1&q=ipassword&content=filterDiscussions&time=month

If that app is well and truly gone… How to extract the passwords is going to be interesting. You need the app on an older device or older version prior to 14.5), and with the app installed. Might be able to get the app re-installed on an iPhone or iPad “stuck” on iOS 12, for instance. This if the older app downloads are still available for existing purchasers.

Here's iPassword. https://apps.apple.com/us/app/ipassword-password-manager/id730254788

There's also iPassword by Codewit, not sure what's up with that.

If that's not working, check with the developer, or start porting your passwords to Keychain or to 1Password or some other product.

rico63 Said:

"iOS 14.5: Updated iPhone and now my iPassword app, which I have been using for years, will not work. It needs an update. What if developer doesn't provide update? It is highly frustrating not having access to the passwords which accumulated over years."

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Provide Apple Feedback:

Do your Part: Having read all of the above, it might be a bug of sorts. So, inform Apple of it, by providing them with feedback. Apple won't get back to you directly on this, but the more feedback they receive on this, the more they will know what has occurred, and what needs to be fixed.

To Provide Feedback:

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on how you came across this, and how you have troubleshot it, thus far. Include a link to this thread (https://discussions.apple.com/thread/252716355)
4. Proceed form there as necessary

Update 1Password. https://support.1password.com/getting-started-ios/

Unless you're here for a philosophical or epistemological discussion, or merely to vent, of course.

MrHoffman wrote:

Update 1Password. https://support.1password.com/getting-started-ios/

Unless you're here for a philosophical or epistemological discussion, or merely to vent, of course.

The app in question is ipassword, not 1password. iPassword appears to be defunct.

I too have the same problem with ipassword not working with ios 14.5 on my ipad and many years of data now being lost even though the ipad has been backed up. I am sure this type of occurrence happens with some apps every time Apple updates ios. If Apple really thought about their customers, the ios update when downloaded but before installation would check all apps on the device for compatibility and warn the device user if there were app compatibility issues so the user could decide whether to install or not install the ios update.

Additionally, if you read the media terms (Apple) and the software licensing agreements (Apple and Developers) you will note that Apple is not responsible for any apps or other content in the app store and that there is no guarantee that any app will be available ad infinitum. You (the user) is responsible. And the developer. If they want to sell their apps, they must make sure that it is compatible.

So, my question is: why would you not keep a safe copy somewhere instead of relying on an online app which may disappear at any time? I keep a hard copy in a safe place - actually several. I never rely on an online server to keep my private information safe.

That would be an interesting challenge, as there are about 2 million apps in the app store. How long do you think it would take to test all 2 million for compatibility after each update? If they actually did that the updates would be once every 2 or 3 years.

Lawrence,: Yes, checking every app available would be impossible, but what I said in my post was "check all apps on the device for compatibility" which should be readily achievable. It is time Apple started taking some responsibility for the effects their upgrades can have on users. As well as telling users about the benefits of an upgrade they should also be warning about the downsides.

No, the would not be readily achievable. It would take a large amount of processing power and assuming you had more than 5 or 6 3rd party apps updates could take a day long to complete. There also would be no way to list all the potential problems with 3rd party apps.

This is why Mr. Jobs didn't want to have 3rd party apps other than web ones in the first place. But if you buy 3rd party items to work with anything it is up to the developer to make sure their product is compatible and it is up to the purchaser to make sure the product has not become outdated or unsupported.

Update will check during jsut before installation if all app installed on the device will work fine or not after update. No one is asking to check all app on app store, but a small module can be created in installer to check feasibility of apps.