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Face ID not working on iOS 14.5. iPhone 12 Pro Max.

Anyone else having issues with Face ID after the 14.5 update? I’ve reset my phone, Face ID, and done everything in the help articles multiple times. Most of the apps I use daily, are nearly impossible to use without Face ID. Please help!

iPhone 12 Pro Max, iOS 14

Posted on Apr 29, 2021 8:23 PM

Reply
1 reply

May 1, 2021 9:17 AM in response to Ehjun

Hello Ehjun,


We'd love to assist you with getting your Face ID back working. You have done some great steps to resolve the issue. Let's complete the remaining steps listed here: If Face ID isn't working on your iPhone or iPad Pro that you have not done. If the steps in the article do not resolve the issue, then please reach out to our support team for further assistance here: Get Support


Take care


Face ID not working on iOS 14.5. iPhone 12 Pro Max.

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