MacBook Air camera not working

olugbenga Said:

"MacBook Air camera not working: Macbook Air camera recently stopped working. It doesn't work with any apps. When using Facetime, It shows the message 'No Camera available. To use Facetime, connect a Camera'. I have tried restarting the Mac and using the 'kill all' code with no results. Kindly assist."

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Is there a camera even seen?

To Find Out:

1. Go to: Apple menu
2. Select: About this Mac
3. Click: System Report... button
4. View: Hardware on left-column
5. Click: Camera
6. Confirm if a Camera is Even Seen

Screenshot of a Mac Without a Camera:

olugbenga Said:

"MacBook Air camera not working: I have re-installed now re-installed macOS twice and the camera is still not working. Kindle advise.”

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Faulty Device:

Perhaps this is a Faulty Device?:

This may be a Faulty Device. So, contact Apple Support and request a swap-out. Right now, there is Send-in Service. 

How it would work:

1. They’d: ship you a box
2. You’d: ship it back
3. They’d: look at it
4. You’d: get a new one, if approved.

If not covered under warranty:

See about getting this serviced.

• Apple Contact Us:

--- Contact Us - Choose Locations

--- USA: 1(800)MY-APPLE

--- Proceed from there as Necessary

NOTE:

Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to But, just stay on the line, and someone will be with you.

olugbenga Said:

"MacBook Air camera not working: I see the same image and text as shown in your message. See attached. This is strange because the camera suddenly stopped working after I installed the most recent update. Thanks for your kind assistance. Please advise next steps."

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You are welcome.

What Exactly Happened:

You've deleted the drivers somehow, from your Mac, So, what you need to do, is reinstall the macOS.

Reinstall the macOS:

To reinstall this items, reinstall the MacOS. Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple Support

Important:

Create a Time Machine Backup, First:

Prior to the re-installation of your macOS, be certain to backup your Mac using a Time Machine Backup. That way, you can have something to restore your Mac from, should anything go wrong with the reinstall. Use an external hard drive that is at least 1.5 the total storage capacity.