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Level 1

6 points

Apple ID and updating apps

a cousin gave me her old iPhone when they got a new one

it had all the apps I need installed

I signed out of her Apple ID and created my own

now I need to update an app

i tried my Apple ID password and it refused so I

tried entering her password

but it’s still saying verification failed

please assist(:

iPhone 6s, iOS 14

Posted on Apr 30, 2021 8:31 AM

Best reply

Level 10

684,213 points

Posted on Apr 30, 2021 8:35 AM

Ask the cousin to do the steps in the article below to make it 'your' phone.

If you want to be able to share apps, you need to set up Family Sharing with your cousin.

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