No sound on videos from android

I have a friend with an android and whenever I get videos from them I can see them but don’t get any sound. I’ve tried downloading it into the photos app but the unmute button is greyed out. I have other friends who text the same person in the same group chat and they get sound

(iPhone 12/iOS 14.5)

iPhone 12, iOS 14

Posted on Apr 30, 2021 2:59 PM

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No sound on videos from android

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