MacBook Pro locked by Apple support?

Asked to call 800 number to unlock.

Windows, Windows 10

Posted on May 1, 2021 11:08 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2021 11:19 AM

Read, "Mac locked by SCAMMERS" that 800 number is NOT Apple support.


to escape do in this order until free:


Close web page

Quit Browser

Force Quit Browser

Restart your Mac

Emergency power-off your Mac by holding power button


Hold Shift to avoid loading things:

at startup, to not load any extensions and do a disk check (Safe Mode)

at login, to not launch left-open apps

at launch of Browser, to not open left-open web pages


.

2 replies
Question marked as Top-ranking reply

May 1, 2021 11:19 AM in response to leiva97

Read, "Mac locked by SCAMMERS" that 800 number is NOT Apple support.


to escape do in this order until free:


Close web page

Quit Browser

Force Quit Browser

Restart your Mac

Emergency power-off your Mac by holding power button


Hold Shift to avoid loading things:

at startup, to not load any extensions and do a disk check (Safe Mode)

at login, to not launch left-open apps

at launch of Browser, to not open left-open web pages


.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro locked by Apple support?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.