Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pay not working

Tried using Uber app and deliveroo app and neither will connect to Apple Pay. They say “there is a problem trying to connect”. Used with and without wifi- neither work. Also I have checked all cards are in date.

iPhone 11, iOS 14

Posted on May 1, 2021 12:00 PM

Reply
1 reply

May 2, 2021 11:45 AM in response to Clare303

Hi Clare303,


Welcome to the Apple Support Communities! Thanks for posting about your issue here. We'd be glad to help point you in the right direction. Do you know if you're able to use Apple Pay with other merchants aside from those two? If you're able to make other purchases, we'd recommend contacting the app developers for the apps you're having issues with for support. You can learn how to contact them by using the steps in How to contact an app developer.


If you're having issues with Apple Pay with every merchant you're attempting to purchase from, we'd recommend getting connected with an Apple Pay specialist at this time. You can reach them by heading over to Apple Pay Support and scrolling down to the "Tell us how we can help" section at the bottom.


Take care.

Apple Pay not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.