5G but no Wi-Fi and no Internet
My husband’s iPhone X will not connect to the Wi-Fi. My iPhone, same make and model, connects with no problem. We have tried all the suggestions (restarting phone, resetting network, etc.)
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My husband’s iPhone X will not connect to the Wi-Fi. My iPhone, same make and model, connects with no problem. We have tried all the suggestions (restarting phone, resetting network, etc.)
kiramcd Said:
"5G but no Wi-Fi and no Internet: My husband’s iPhone X will not connect to the Wi-Fi. My iPhone, same make and model, connects with no problem. We have tried all the suggestions (restarting phone, resetting network, etc.)"
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If Wi-Fi is Greyed-Out:
Try The Following the the Order Provided:
A. Restarting the iPhone:
If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:
B. Disable Cellular:
Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.
C. Try manually restarting your iPhone:
D. Reset All Network Settings to Default:
Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)
As a Last Resort:
E. Restore form a Backup:
Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.
kiramcd Said:
"5G but no Wi-Fi and no Internet: My husband’s iPhone X will not connect to the Wi-Fi. My iPhone, same make and model, connects with no problem. We have tried all the suggestions (restarting phone, resetting network, etc.)"
-------
If Wi-Fi is Greyed-Out:
Try The Following the the Order Provided:
A. Restarting the iPhone:
If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:
B. Disable Cellular:
Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.
C. Try manually restarting your iPhone:
D. Reset All Network Settings to Default:
Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)
As a Last Resort:
E. Restore form a Backup:
Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.
Click on the related article at the top of this page and follow the instructions.
Per my post above, I have already tried all the steps mentioned in that article. None of the steps worked.
5G but no Wi-Fi and no Internet