You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund

Hi,

I want to make a refund from an app that was purchased by accident. Can anyone please assist me on this. Thank you.


Rejane

iPhone 12 Pro Max, iOS 14

Posted on May 2, 2021 12:29 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2021 12:58 AM

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

1 reply
Question marked as Top-ranking reply

May 2, 2021 12:58 AM in response to rejane161

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.