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rejane161 Author

Level 1

4 points

Refund

Hi,

I want to make a refund from an app that was purchased by accident. Can anyone please assist me on this. Thank you.

Rejane

iPhone 12 Pro Max, iOS 14

Posted on May 2, 2021 12:29 AM

Top-ranking reply

Roger Wilmut1

Level 10

131,332 points

Posted on May 2, 2021 12:58 AM

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

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