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I am unable to update apps through apple store even though it shows my ID is logged in.

iPhone 12, iOS 14

Posted on May 2, 2021 5:40 AM

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Question marked as Best reply

Posted on May 2, 2021 6:44 AM

What happens when you try? Error message(s)? Are you getting a request for a different password? Do the apps you are trying to update show in your Purchases History?


Purchase History Review.  


If the apps aren't in your Purchases History, One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. 


See the Apple Support article(s) below. 


Apps won’t downloaded


App Store, iTunes Store, or other Apple services - If you can't connect      



1 reply
Question marked as Best reply

May 2, 2021 6:44 AM in response to amruta96

What happens when you try? Error message(s)? Are you getting a request for a different password? Do the apps you are trying to update show in your Purchases History?


Purchase History Review.  


If the apps aren't in your Purchases History, One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. 


See the Apple Support article(s) below. 


Apps won’t downloaded


App Store, iTunes Store, or other Apple services - If you can't connect      



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