Ipad not connecting with my HP Air printer

If set-up correctly, should you continue to experience difficulties, your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.

The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.

You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:

• WiFi Router
• Upstream wired Network Switch(es)
• WiFi Access Points / Network Extenders
• Other fixed infrastructure devices - such as Printers
• Client devices

Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:

• On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Hello Flyagainx3,

We understand that you're experiencing an issue with your iPad and printer not connecting. We want to help any way we can.

Can you tell us more about the issue you're running into? For example, did you receive a specific error message? If so, what does the error say?

Did you use these steps to connect your printer to your Wi-Fi network? Connect an AirPrint printer to a Wi-Fi network

You can find more information about printing from an iPad here: Print from iPad

Also, to help narrow the issue down further, would you mind confirming which software version your iPad is running? Find the software version on your iPhone, iPad, or iPod

Take care!

Flyagainx3,

Thanks so much for letting us know that the issue began recently.

To help narrow the issue down more, can you let us know if the issue only happens with your HP printer, or if it happens with other printers as well? You can find more information about AirPrint devices here: About AirPrint

Does the issue continue to happen when using another Wi-Fi network? Connect iPad to the internet

In the meantime, you can also find more information about using AirPrint here: Use AirPrint to print from your iPhone, iPad, or iPod touch

Thanks!