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I have used my IPad for years to print on my HP printer. It now will not connect. I have reconnected both to WI-FI but this doesn’t help. I have also turned power off both. I have successfully used my laptop to print so it seems the problem lies with my IPad.
Any suggestion please?
iPad, iPadOS 14
If set-up correctly, should you continue to experience difficulties, your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.
The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.
You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:
Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:
If set-up correctly, should you continue to experience difficulties, your WiFi Router may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.
The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.
You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:
Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:
Thank you for your response to my query. Having Ben able to print from my IPad for years I now cannot. I have tried to reconnect and followed all the advice. You ask which software I have at the moment. It is OS14.5.1. In fact, when I think about it it’s since this was downloaded last week that my device won’t connect to the printer!
Hello Flyagainx3,
We understand that you're experiencing an issue with your iPad and printer not connecting. We want to help any way we can.
Can you tell us more about the issue you're running into? For example, did you receive a specific error message? If so, what does the error say?
Did you use these steps to connect your printer to your Wi-Fi network? Connect an AirPrint printer to a Wi-Fi network
You can find more information about printing from an iPad here: Print from iPad
Also, to help narrow the issue down further, would you mind confirming which software version your iPad is running? Find the software version on your iPhone, iPad, or iPod
Take care!
Flyagainx3,
Thanks so much for letting us know that the issue began recently.
To help narrow the issue down more, can you let us know if the issue only happens with your HP printer, or if it happens with other printers as well? You can find more information about AirPrint devices here: About AirPrint
Does the issue continue to happen when using another Wi-Fi network? Connect iPad to the internet
In the meantime, you can also find more information about using AirPrint here: Use AirPrint to print from your iPhone, iPad, or iPod touch
Thanks!
Thank you so much. This worked.
Ipad not connecting with my HP Air printer
