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Activation lock

I got an iPad and I’m trying to get into it and use it but I don’t have the email used and password used for this ipad

Posted on May 2, 2021 4:38 PM

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Posted on May 2, 2021 6:57 PM

Without the Apple ID and Password of the original owner who set up the device, you will never be able to use it. Activation Lock is a theft prevention feature. We can't help and Apple will not unless you can produce the original receipt clearly showing the serial number. See this link...

How to remove Activation Lock - Apple Support

If you can't return the device, it can be recycled at any Apple Store.

1 reply
Question marked as Best reply

May 2, 2021 6:57 PM in response to ryder240

Without the Apple ID and Password of the original owner who set up the device, you will never be able to use it. Activation Lock is a theft prevention feature. We can't help and Apple will not unless you can produce the original receipt clearly showing the serial number. See this link...

How to remove Activation Lock - Apple Support

If you can't return the device, it can be recycled at any Apple Store.

Activation lock

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