Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ryder240 Author

Level 1

4 points

Activation lock

I got an iPad and I’m trying to get into it and use it but I don’t have the email used and password used for this ipad

Posted on May 2, 2021 4:38 PM

Best reply

frazzm737

Level 9

55,140 points

Posted on May 2, 2021 6:57 PM

Without the Apple ID and Password of the original owner who set up the device, you will never be able to use it. Activation Lock is a theft prevention feature. We can't help and Apple will not unless you can produce the original receipt clearly showing the serial number. See this link...

How to remove Activation Lock - Apple Support

If you can't return the device, it can be recycled at any Apple Store.

View in context

Activation lock

Similar questions