Applecare coverage

Was this login site used to check the status, in the process?

• Check Your Service and Support Coverage - Apple Support

https://checkcoverage.apple.com/

• AppleCare Products - Mac - Apple

https://www.apple.com/support/products/mac/

• Find information about your warranty or AppleCare plan - Apple Support

https://support.apple.com/en-us/HT202741

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When an apparent error or omission may have occurred, you may have to check

with AppleCare itself to try and correct mistakes to your purchase history.

You can also go to mysupport.apple.com to find out if your device is covered. Sign in with your Apple ID, then

choose your device. Learn what to do if the information is incorrect or you don't see your AppleCare plan.

Double-check to see how the billing & payment was recorded; and review evidence.

A bank card statement or other payment method, should allow confirmation review.

PS: note further edits to earlier thread, with added support links, etc.

Sometimes the AppleCare coverage won't display if the product was purchased from a third party. Make sure to have your proof of purchase for the extended AppleCare coverage so that any repairs will be covered. I think it may be possible to update your coverage online as well, but I'm not completely sure. Is there an option on the "Check Warranty Coverage" page to do this? Also make sure you entered the correct serial number since it is easy to mix up some letters & numbers that look a lot alike such as "B" and "8", "S" and "5", etc. Apple does not use the letter "O" so make sure you typed a zero.

https://checkcoverage.apple.com/

I have noticed that the Apple website sometimes won't show the extended coverage until after the original one year warranty expires. If you cannot reapply the extended coverage, then you should contact Apple directly to verify the extended coverage is already applied.

You should always keep all your receipts for as long as you own a product just to be safe. However, you should be able to get a copy of the receipt from the vendor where you purchased your Mac. If you purchased the extended coverage directly from Apple, then I would expect Apple should still have this information, but it isn't applied to the current system information.

So, did you buy it new?

Where did you buy it?

Did you pay for the additional Applecare?

Do you have your receipt showing the purchase of the device PLUS the added Applecare?