Request a refund But did not get the full amount

On 2/5/2021, I have requested a refund in All 12 reportaproblem.apple.com requests are approved. And i have received my money back But I only got 9 of the 12 refunds, will I get the rest? If not, why not?


(This is a refund request document.)


(This is the receipt in my payment app.)


There are 3 items missing.

From my investigation, there were two orders with more than one purchase, which were missing.


1. This purchase order 3 items refunded, but only received 1 item.


(The amount required to receive is ฿87.00)



(But I got it for only ฿29.00)


2. This purchase order 2 items already refunded, but only received 1 item.


(The amount required to receive is ฿178.00)



(But I got it for only ฿29.00)


If there is insufficient information or information.


[Personal Information Edited by Moderator]


Posted on May 2, 2021 5:26 PM

Reply
2 replies

May 2, 2021 5:30 PM in response to suklit

You are not writing Apple. This is a user to user only forum. No one from Apple is here, nor can anyone answer your refund question.


But you did post your personal email address on a public forum visited by thousands of users from around the world. It is NOT wise to ever post personal information on a public forum. I have asked the forum hosts to edit your post to protect you.


As to the refund status, I'm sure the email confirmations you received provide a link or number to check with Apple. Use that and reach out to them directly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Request a refund But did not get the full amount

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