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Request a refund But did not get the full amount

On 2/5/2021, I have requested a refund in All 12 reportaproblem.apple.com requests are approved. And i have received my money back But I only got 9 of the 12 refunds, will I get the rest? If not, why not?


(This is a refund request document.)


(This is the receipt in my payment app.)


There are 3 items missing.

From my investigation, there were two orders with more than one purchase, which were missing.


1. This purchase order 3 items refunded, but only received 1 item.


(The amount required to receive is ฿87.00)



(But I got it for only ฿29.00)


2. This purchase order 2 items already refunded, but only received 1 item.


(The amount required to receive is ฿178.00)



(But I got it for only ฿29.00)


If there is insufficient information or information.


[Personal Information Edited by Moderator]


Posted on May 2, 2021 5:26 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2021 5:30 PM

You are not writing Apple. This is a user to user only forum. No one from Apple is here, nor can anyone answer your refund question.


But you did post your personal email address on a public forum visited by thousands of users from around the world. It is NOT wise to ever post personal information on a public forum. I have asked the forum hosts to edit your post to protect you.


As to the refund status, I'm sure the email confirmations you received provide a link or number to check with Apple. Use that and reach out to them directly.

2 replies
Question marked as Top-ranking reply

May 2, 2021 5:30 PM in response to suklit

You are not writing Apple. This is a user to user only forum. No one from Apple is here, nor can anyone answer your refund question.


But you did post your personal email address on a public forum visited by thousands of users from around the world. It is NOT wise to ever post personal information on a public forum. I have asked the forum hosts to edit your post to protect you.


As to the refund status, I'm sure the email confirmations you received provide a link or number to check with Apple. Use that and reach out to them directly.

Request a refund But did not get the full amount

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