I cannot remember my Apple ID password

On this machine with Touch ID it doesn't matter but on my other machines it does. When I try to create a new password, I am first asked for my current one which I've forgotten. The trouble is that if a password is memorable it is "weak". I created a new password yesterday but it doesn't work today or I've misremembered it.

MacBook Air (2020 or later)

Posted on May 3, 2021 12:57 PM

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Question marked as Top-ranking reply

Posted on May 4, 2021 11:24 AM

Hi Ewan Lamont,


We understand you've forgotten your Apple ID password. We're happy to offer some guidance.


You can use these steps to reset your password:


  1. Go to System Preferences then click on your Apple ID.
  2. Select Password & Security.
  3. When it asks you to enter your password, select Forgot Apple ID or password to bring up the instructions to reset it.


If you forgot your Apple ID password


We hope this helps. Take care!

4 replies
Question marked as Top-ranking reply

May 4, 2021 11:24 AM in response to Ewan Lamont

Hi Ewan Lamont,


We understand you've forgotten your Apple ID password. We're happy to offer some guidance.


You can use these steps to reset your password:


  1. Go to System Preferences then click on your Apple ID.
  2. Select Password & Security.
  3. When it asks you to enter your password, select Forgot Apple ID or password to bring up the instructions to reset it.


If you forgot your Apple ID password


We hope this helps. Take care!

May 4, 2021 3:05 PM in response to Ewan Lamont

Hi Ewan Lamont,


Thanks for the follow up!


If you don't know what your current password is, you'll want to select the "Forgot Apple ID or password" option. If you click the "Change Password" option on that page, it will ask you for your current password. You would use Change Password if you know what your current password is and just want to make it something different. You would select Forgot Apple ID or password, if you don't know what your current password is.


If you're having trouble resetting the password from the System Preferences menu, you can also reset it directly at the Apple ID website


Cheers!

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I cannot remember my Apple ID password

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