Phone not responding

My iPhone 12 screen is not responding. I've taken the glass screen protector off and still have no ability to close a screen. The directions listed earlier have no effect either.

iPhone 12 Pro

Posted on May 3, 2021 4:12 PM

Top-ranking reply

Jack-19

Level 8

46,248 points

Posted on May 3, 2021 4:16 PM

Hi R_Lou61,

Please see: Restart your iPhone - Apple Support and If the screen isn’t working on your iPhone or iPad - Apple Support.

If the issue persists, see repair options here: Get Support.

Cheers,

Jack

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Top-ranking reply

Jack-19

Level 8

46,248 points

May 3, 2021 4:16 PM in response to R_Lou61

Hi R_Lou61,

Please see: Restart your iPhone - Apple Support and If the screen isn’t working on your iPhone or iPad - Apple Support.

If the issue persists, see repair options here: Get Support.

Cheers,

Jack

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Phone not responding

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