my phone wont power off and is froze

Lydia_franklin31 Said:

"my phone wont power off and is froze: how do i get my phone too power off when frozen"

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Troubleshooting iPhone Power:

Perform a Restart:

A. Try Force Restarting your iPhone:

Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support

B. Try Manually Restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

II. A Few Apple Support Sites that May Help:

• iPhone Battery and Performance

• Charge and monitor the iPhone battery

• About the battery usage on your iPhone

• About Optimized Battery Charging on your iPhone

• If you see "Your iPhone battery may need to be serviced

• Use Low Power Mode to save battery life on your iPhone

Try holding down the power button and volume up button.