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Soph2007 Author

Level 1

4 points

can someone help me please my phone has frozen

my phone wont turn off, its frozen and wont power off ive tried everything on the internet. please can someone help, iphone 12

Posted on Mar 9, 2022 9:18 AM

Top-ranking reply

LD150

Level 10

91,341 points

Posted on Mar 9, 2022 9:38 AM

Forced Restart should be first action

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button until the Apple logo appears (up to 30 seconds), then immediately release the button.

If that fails then you need a computer

If your iPhone won't turn on or is frozen – Apple Support (UK) starting at" If your iPhone turns on but gets stuck during start-up"

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can someone help me please my phone has frozen

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