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Not able to download apps from app store

This is my 1st Apple device. I am asked to review the iTunes account when I try to download an app from app store. I tried giving login details in iTunes app, but the iTunes app is also asking me again and again to give password. How to correct this issue?

iPad, iPadOS 14

Posted on May 4, 2021 12:53 AM

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Question marked as Best reply

Posted on May 4, 2021 9:28 AM

Typically for a first-time user a "review" message means it wants you to enter a valid payment method. Are you sue it isn't asking for that and not a password?


The resolution to this issue is often making sure you have entered a credit card or other valid method of payment even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631


1 reply
Question marked as Best reply

May 4, 2021 9:28 AM in response to Apple_login_issue

Typically for a first-time user a "review" message means it wants you to enter a valid payment method. Are you sue it isn't asking for that and not a password?


The resolution to this issue is often making sure you have entered a credit card or other valid method of payment even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631


Not able to download apps from app store

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