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Michael_- Author

Level 1

4 points

Wireless mouse (no bluetooth) loses connection to MacBook after wake up from sleep

I'd be grateful for some help here.

I'm using a Monitor (Philips 346B1C) as a hub for my MacBook Air M1. My mouse (CSL Wireless Vertical Ergonomic USB Mouse) uses a receiver that is plugged in to my monitors USB-slot. This combination is working flawlessly with my Thinkpad and also works without problems (one exception, see below) with my MacBook Air M1 unless it goes to sleep.

When I wake it up, the mouse loses its connection to the receiver and I have to plug it out and in again to reestablish the connection. I did also notice, that the same thing happens when I open software update preferences. As soon as it opens the cursor freezes and I have to plug its receiver out and in again.

Thanks in advance for any ideas!

MacBook Air 13″, macOS 11.3

Posted on May 4, 2021 2:25 AM

Top-ranking reply

i_rina

Community Specialist

Posted on May 5, 2021 6:42 AM

Hi Michael_-,

We see you're having an issue with your Mouse. To clarify, does connecting it directly to the Mac provide the same result after waking the computer up? Have you tried a different USB port on the monitor to see if the issue persists? Does restarting the Mac help in this case?

We look forward to hearing back from you.

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Wireless mouse (no bluetooth) loses connection to MacBook after wake up from sleep

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