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Apple sports Watch 6 strap allergy

no previous problems with Apple Watch 3 or 4 watch sports strap

Apple Watch 6 strap caused an extreme reaction. According to apple, I should have read the ingredients in the strap???????? Very poor customer service. Can only replace with the same

Posted on May 4, 2021 2:22 AM

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Question marked as Best reply

Posted on May 4, 2021 4:01 AM

Do you still have the OLD straps? If so, switch an old band to the new watch.


You might want to try a washing of the new band in a solution of Dish Soap and warm water? I would also suggest you elevate your CALL and concern to Apple Support for a different model band.


Get Support – Apple

https://getsupport.apple.com/

 

Call Customer Support (800) MY–APPLE (800–692–7753)

or online https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

3 replies
Question marked as Best reply

May 4, 2021 4:01 AM in response to Disappointed-user

Do you still have the OLD straps? If so, switch an old band to the new watch.


You might want to try a washing of the new band in a solution of Dish Soap and warm water? I would also suggest you elevate your CALL and concern to Apple Support for a different model band.


Get Support – Apple

https://getsupport.apple.com/

 

Call Customer Support (800) MY–APPLE (800–692–7753)

or online https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Apple sports Watch 6 strap allergy

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