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Why won’t my watch unlock my phone when I have a mask on

The update said the watch would be able to u lock your I phone when wearing a mask but it’s not true my watch and phone are both on the latest iOS and I enabled the feature but nothing happens and I have turned both devices off etc

Apple Watch Series 3, watchOS 6

Posted on May 4, 2021 5:25 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2021 5:30 AM

In addition to being on the latest version of iOS and watchOS respectively, you must follow these as well:

  • Apple Watch should have a passcode. Enable it from the Watch app on your iPhone, if not already.
  • Wear the Apple Watch and keep the paired iPhone near.
  • Make sure Wi-Fi and Bluetooth are enabled on iPhone and Apple Watch.
  • Apple Watch wrist detection feature should be on. To ensure if this is enabled or not, go to the iPhone Watch app → Passcode.


If you need more help, see this. There is a detailed guide and also a video explaining this process.

3 replies
Question marked as Top-ranking reply

May 4, 2021 5:30 AM in response to Raul422

In addition to being on the latest version of iOS and watchOS respectively, you must follow these as well:

  • Apple Watch should have a passcode. Enable it from the Watch app on your iPhone, if not already.
  • Wear the Apple Watch and keep the paired iPhone near.
  • Make sure Wi-Fi and Bluetooth are enabled on iPhone and Apple Watch.
  • Apple Watch wrist detection feature should be on. To ensure if this is enabled or not, go to the iPhone Watch app → Passcode.


If you need more help, see this. There is a detailed guide and also a video explaining this process.

Why won’t my watch unlock my phone when I have a mask on

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