Need a new iCloud pin number

Hi Arthurbond,

To reset your iCloud Password, please see: If you forgot your Apple ID password - Apple Support.

Cheers,

Jack

iCloud does not use a PIN number.

Please elaborate … exactly what happened, what have you tried, what equipment is involved, model numbers, software version numbers, previous owners, etc.

What do you mean by PIN number? Did you forget your Apple ID password? If so, start here: https://support.apple.com/en-us/HT201487

You still are not making much sense. If you forgot your Apple ID, start here: https://iforgot.apple.com/password/verify/appleid. And, is that ID and password different than the one you used to post here?

My guess is your iPhone is Activation Locked. You have a previously owned iPhone that you cannot use.

If this is right, the previous owner must release the Activation Lock or the iPhone will remain useless forever.

UPDATE - sorry this should be addressed to Arthurbond