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problem with email after upgrading to 11.3.1

some emai did not load and returned server error


what is wrong?

iMac 21.5″, macOS 11.3

Posted on May 4, 2021 5:44 PM

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Question marked as Best reply

Posted on May 5, 2021 12:57 PM

Hi Pavka,


Thank you for your question. We're happy to help. Let's start with our article here: If you can't send or receive email on your Mac


Take a look at the steps there. Let us know if you're still having an issue and what the specific error message is. Please don't share any personally identifiable information. This information will help us determine the next step to take to find a solution.


Let us know if you have any questions.

2 replies
Question marked as Best reply

May 5, 2021 12:57 PM in response to Pavka

Hi Pavka,


Thank you for your question. We're happy to help. Let's start with our article here: If you can't send or receive email on your Mac


Take a look at the steps there. Let us know if you're still having an issue and what the specific error message is. Please don't share any personally identifiable information. This information will help us determine the next step to take to find a solution.


Let us know if you have any questions.

May 11, 2021 4:31 AM in response to Pavka

Certain emails. Particularly suspicious ones will not delete

one suggestion I have seen is to reinstall mail but there is a warning that you loose all sorts of information if you do I don’t want to go down that route. From what I can gather thus problem, has been around for eight Years and Apple have not even acknowledged that it exists. This applies to an iPhone 7 with the latest updates

problem with email after upgrading to 11.3.1

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