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I continue to get error code 1 when trying to sign in although I can sign in on my Mac and my IPhone using the same credentials. I removed FB and reinstalled but I continue to have the problem. I am running iPadOS 14.4.2. The earlier suggestions are not helpful.
iPad Pro 9.7-inch WiFi
I can sign in to this account from my Mac and my IPhone, but not my IPad. I have the login and password saved in a manager, but it doesn’t work on my IPad. I have also entered the information by hand to make sure it’s reading it correctly, but got the same error.
I can sign in to this account from my Mac and my IPhone, but not my IPad. I have the login and password saved in a manager, but it doesn’t work on my IPad. I have also entered the information by hand to make sure it’s reading it correctly, but got the same error.
I can load the FB app, but when I try to sign in I get the error code message. I can go to a browser and login that way, but functionality such as “liking”, moving about without the screen jumping around, do not work properly. I have removed the app and reinstalled and I still get the same error. All other apps work fine. The iPad is using wi-fi.
It’s not the app, it’s the IPad. This is a known problem as far back as 2014 according to discussions on Apple. I can’t sign in when I download the app, but if I go through Chrome or Safari and login on Facebook.com I can get in, but buttons, returns, a number of functions don’t work correctly. I can get in fine on my Mac and my IPhone.
Hello linwoodlake01,
After reviewing your post, it seems like you are not able to sign into Facebook on the iPad but you can on other devices. You may need to contact them directly since it works on multiple other devices.
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Alright try this;
Please note: This will reset your network and location & privacy settings, you will need to re-connect to any wireless internet routers again.
Here are some steps you can try first you can try to restart your iPad then force restart if still persist https://support.apple.com/en-ph/guide/ipad/ipad63d30b5a/ios
Reset Network Setting to do this navigate to Settings > General > Reset > Reset Network Setting
If issue persist it is best to get in touch with the app developer this could be related to their app software or system
Hey linwoodlake01,
Thanks for the information. If it is having trouble loading the Facebook website using multiple browsers, there may be a connectivity issue on the iPad.
Are other website able to load correcly?
How are the functions not working correctly?
Is the iPad connecting using Wi-Fi or cellular data?
Have a good one.
I’ve already gone through this suggestion. The app is up to date. It still doesn’t work.
Worst case factory reset your iPad and set it up as a new iPad, if that doesn't work it's definitely Facebook's problem.
Try restarting the iPad, this usually works for me.
Been done many times. It doesn’t help.
Make sure the app is up to date and check this out: http://www.vikuhelp.com/blog/how-to-fix-error-code-1-on-facebook#:~:text=If%20your%20device's%20date%20and,and%20time%20in%20the%20device
What iOS version is the iPad running?
As of yesterday, 14.5.1. It made no difference. I still get the same message.
Can you sign into another account? Or is it all accounts.
Can’t sign into FB on my ipad
