activation on watch issue

cant activate replacement applewatch on verizon, i get a "unable to process your request, please try again message" after I enter my uid and pw to activate cellular. Anyone resolve this issue? thanks!

Posted on May 5, 2021 9:38 AM

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iPhone 13 Apple Watch activation I just got my iPhone 13 (upgrade from iPhone 10). Because one feature didn't work (use watch when mask detected), I was instructed to reset my watch to square zero and build from scratch. In the process, my watch became unregistered to my cellular plan. Now when I go in to activate the cellular plan, I get a message saying the provider (Xfinity) is having technical issues as it tries to go to step 2/4 of the activation. Is anybody else seeing this? I don't think rebuilding my watch again will help. One thought is that I don't use the cellular feature much and could drop it for a few months until this resolves itself. Any other thoughts?
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2 replies

May 6, 2021 4:19 AM in response to cgtsign

I presume your Apple ID works fine on icloud.com and you are already signed with it on the iPhone?

In that case it might be best to contact the carrier for help.

cgtsign Author

Level 1

4 points

May 14, 2021 4:58 AM in response to better_half

solved, I had to go to a different branch but carrier solved it, 2nd time was the charm

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activation on watch issue

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