macbook pro app store
just both new macbook pro m13 try to download fro app store but it not downloading and not showing any errors what is it?
MacBook Pro 13″, macOS 11.2
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User profile for user:
Chris_D13
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Community Specialist
Hello dzaibo,
It sounds like you are unable to download apps from the App Store on your new MacBook Pro.
Here's a resource on this topic. Review If you can't download or update apps on your Mac.
You can also try some additional troubleshooting steps:
- Check your network Recommended settings for Wi-Fi routers and access points.
- As it can relate to your network, disable any VPN or security software.
- Test in safe mode as it can help you determine whether issues you’re experiencing are caused by software that loads as your Mac starts up. How to use safe mode on your Mac.
- As it also " It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed." if it doesn't happen when in safe mode, restart your Mac and test again.
- Create a test user to see if it is something only related to your user account: Set up users, guests, and groups on Mac
Hope this information helps.
Have a good day.