You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My account has been disabled. How do I edit my payment info and tenable my account

My account has been disabled. How do I edit my payment info and tenable my account

Posted on May 6, 2021 12:38 AM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2021 12:46 AM

Apple states that if you have this issue. That you need to contact them. I provided a link to take you directly to chat with apple support.


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362



https://support.apple.com/en-us/HT208856

2 replies
Question marked as Top-ranking reply

May 6, 2021 12:46 AM in response to jaylanseymore

Apple states that if you have this issue. That you need to contact them. I provided a link to take you directly to chat with apple support.


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362



https://support.apple.com/en-us/HT208856

May 6, 2021 12:51 AM in response to jaylanseymore

Also, here is a link providing you with guidance for updating payment info.


Change, add, or remove Apple ID payment methods

Manage the payment information that you use for the App Store, iTunes Store, iCloud, and more. When you change your payment information, it's automatically updated for all apps and services that you use with your Apple ID.


https://support.apple.com/en-us/HT201266

My account has been disabled. How do I edit my payment info and tenable my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.