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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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arnaud66 Author

Level 1

6 points

Allergy to AirPods Pro

I already opened 2 cases with Apple customer service for allergy with my AirPods Pro.

Each time, same story, dozen of questions, pictures to provide, then after 2-3 phone appointments and emails with the Apple technician, no answers at all !

I also went to the doctor who confirms the allergy and give me a treatment. Unfortunately, the infection come back as soon as I wear my AirPods again.

Looks I'm not the only one and Apple doesn't react, that's a shame !

Can anybody help on that?

Thanks

Posted on May 6, 2021 6:49 AM

Top-ranking reply

Limnos

Level 10

418,447 points

Posted on May 6, 2021 9:39 AM

Stop wearing them if they ultimately don't work for you. "If you experience redness, swelling, itchiness, or any other irritation,

you may want to consult your physician before you put your AirPods, AirPods Pro, AirPods Max, EarPods, or Beats device back on."

From: Wearing your AirPods, AirPods Pro, AirPods Max, EarPods, or Beats devices - Apple Support

Section on: If you're sensitive to certain materials

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Allergy to AirPods Pro

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