You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

airpods pro case showing 0% when

I updated my AirPods to 5B58 and everything I use it it shows 0% for the case when I put it back in it shows it’s real charged percentage. It doesn’t effect the use but it is really irritating because I have to put my AirPods in my case each time to see it’s percentage of the case

Posted on Dec 23, 2022 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 11:15 AM

Hey Atakan24,


Thanks for posting in Apple Support Communities. We understand that the battery widget on multiple devices shows your AirPods case at 0% until you place the AirPods back inside. We'd like to help!


If you haven't already, reset your AirPods. This is an easy steps that can help resolve unknown issues: How to reset your AirPods and AirPods Pro - Apple Support


You mentioned that this occurs on multiple devices. However, if a reset doesn't resolve the issue try removing the battery widget before restarting your iPhone and testing again: How to add and edit widgets on your iPhone - Apple Support


Let us know the results! Take care.





2 replies
Question marked as Top-ranking reply

Dec 26, 2022 11:15 AM in response to Atakan24

Hey Atakan24,


Thanks for posting in Apple Support Communities. We understand that the battery widget on multiple devices shows your AirPods case at 0% until you place the AirPods back inside. We'd like to help!


If you haven't already, reset your AirPods. This is an easy steps that can help resolve unknown issues: How to reset your AirPods and AirPods Pro - Apple Support


You mentioned that this occurs on multiple devices. However, if a reset doesn't resolve the issue try removing the battery widget before restarting your iPhone and testing again: How to add and edit widgets on your iPhone - Apple Support


Let us know the results! Take care.





airpods pro case showing 0% when

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.