I have 3 of the above noted devices. When I try to sync them with Music on my iMac desktop (running macOS Catalina 10.15.7) I get the same message: "THE SELECTED DEVICE(S) COULD NOT BE FOUND".
I was hoping someone may be able to offer a solution to this problem. Thanks for reading my post.
Thanks for your interest and replies and sorry it took so long to get back to you.
I thought I would give you an update for your information re syncing iPod Classic to iMac running OS Catalina. I've spent a lot of time with a senior Apple engineer trying to resolve the problem. It appears the latest version of OS Catalina is not compatible with iPod Classics and that is why the music player will not sync.
The resolution is to go back to a previous OS. You can either replace your current OS with this downgrade or set up a separate volume on your hard drive (internal or external) and download a previous OS.
I created a new volume and downloaded High Sierra and then exported my tracks from Music and imported them into iTunes on High Sierra. Now I can sync seamlessly.
Thanks for your interest and replies and sorry it took so long to get back to you.
I thought I would give you an update for your information re syncing iPod Classic to iMac running OS Catalina. I've spent a lot of time with a senior Apple engineer trying to resolve the problem. It appears the latest version of OS Catalina is not compatible with iPod Classics and that is why the music player will not sync.
The resolution is to go back to a previous OS. You can either replace your current OS with this downgrade or set up a separate volume on your hard drive (internal or external) and download a previous OS.
I created a new volume and downloaded High Sierra and then exported my tracks from Music and imported them into iTunes on High Sierra. Now I can sync seamlessly.
Hey frank dor,
We understand you're having an issue getting your devices recognized by your Mac for syncing. Take a look at the steps in this article to correct the issue.
If your computer doesn't recognize your iPhone, iPad, or iPod
Be sure to follow all of the steps in this article for syncing your devices.
Use the Finder to sync your iPhone, iPad, or iPod with your computer
Have a good day.
this is probably not the best response but listen up.
for some reason only the 3rd USB port on my Mac can read iPods. so try connecting 1 into a port and check all the other ports to see if the work as well.
Oh hay, good to know you found some help, it’s good to know u now have a solution now. It is sad to note that iPods are being fazed out, especially during to the 20th anniversary of them, oh well, good luck!
iPod classic 160GB 7th generation
