iMac crashes randomly
My iMac crashes randomly. I have no idea what's going on.
I'm using the original 8g ram with 32GB (16GB x2) OWC Memory 2666MHZ DDR4 SO-DIMM PC4-21300.
Does anyone have any idea? Thanks in advance.
iMac 27″, macOS 11.3
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iMac crashes randomly. I have no idea what's going on.
I'm using the original 8g ram with 32GB (16GB x2) OWC Memory 2666MHZ DDR4 SO-DIMM PC4-21300.
Does anyone have any idea? Thanks in advance.
iMac 27″, macOS 11.3
Run diagnostics https://support.apple.com/en-us/HT202731
If the RAM is reported, bring it in to Apple Service center to remove the RAM. At least there they can make sure all the proper static electricity precautions are taken, plus are less apt to damage the logic board.
One thing to note, it is generally best to run RAM in even pairs. Configurations of mixed module types can cause problems.
Run diagnostics https://support.apple.com/en-us/HT202731
If the RAM is reported, bring it in to Apple Service center to remove the RAM. At least there they can make sure all the proper static electricity precautions are taken, plus are less apt to damage the logic board.
One thing to note, it is generally best to run RAM in even pairs. Configurations of mixed module types can cause problems.
Thank you for your kind reply!
After re-installing the RAM, these problems seem to be solved.
So I think the problems might be caused by installing the RAM improperly.
Thank you very much.
iMac crashes randomly