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Level 1

4 points

iPhone Frozen

I connected my iPhone to my Mac for an update

After the update it switched off and in the process of switching on it froze

iPhone XR, iOS 14

Posted on May 7, 2021 5:00 AM

Top-ranking reply

Level 10

419,893 points

Posted on May 7, 2021 8:04 AM

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

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