I purchased a Microsoft 365 subscription. It says "pending" in purchase history and when I try to edit a word document saved on my computer it says I need to activate a subscription. When I try to sign in it says subscription not found.
It sounds like there may be a payment issue with that subscription ppurchase.
Please speak directly with Apple.
Get Support -
M1 Mac mini, macOS 11.3.1; Watch, series 5 GPS/cellular, watchOS 7.4.1; iPad Pro 2nd Gen, iPadOS 14.5.1; iPad Air 2, iPadOS 14.5.1; iPhone 12 Pro, iOS 14.5.1; TV 4th Gen, tvOS 14.5 HomePods, audioOS 14.5 and Airport Express w/ Airplay 2
It sounds like there may be a payment issue with that subscription ppurchase.
Please speak directly with Apple.
Get Support -
M1 Mac mini, macOS 11.3.1; Watch, series 5 GPS/cellular, watchOS 7.4.1; iPad Pro 2nd Gen, iPadOS 14.5.1; iPad Air 2, iPadOS 14.5.1; iPhone 12 Pro, iOS 14.5.1; TV 4th Gen, tvOS 14.5 HomePods, audioOS 14.5 and Airport Express w/ Airplay 2
Why does it say subscription pending
