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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Yesterday morning I went to Apple Music to play a song and it wouldn’t play. Every time I go to play any song it just keeps saying on the bottom “not playing.” I’ve tried restarting my phone and updating it and nothing has worked. Any tips?
iPhone 11 Pro, iOS 14
Hey Emilylafrieda,
We see you're experiencing an issue with playing music in the Music app. We will do our best to assist. Let's make sure the issue isn't network related. Check to see if the issue just happens when connected to cellular data, Wi-Fi networks, or both.
If it happens with both, try accessing the music on a different device that is signed in with the same Apple ID. If no other device is available, let us know if this happens with music that is downloaded, streamed, or both.
Take care.
I’m having the same problem. Looks as though my Apple Music will play on my iPhone 7 but not on my iPhone X which is my current phone. I don’t know what this means and would love to have my music working on my current phone again
Apple Music not playing songs
