Why can’t I open files sent to me?

Hi christee273,

We see you're having trouble with opening your mail attachments. To clarify your issue here are a few questions:

Are you able to open your attachments if you check your mail from the web?

Have you tried accessing a different Wi-Fi network to see if the issue continues?

Does restarting your iPhone help?

What error (if any) do you get when trying to open your attachments?

We look forward to hearing back from you.

Take care.