Why I can't see 4K contents on my Mac mini 2020?

I have a monitor 3840x2160 and hdmi 60Hz, but when I use Netflix on Safari, the resolution is not 4K

Mac mini, macOS 11.0

Posted on May 7, 2021 1:25 PM

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Question marked as Top-ranking reply

Posted on May 8, 2021 12:53 PM

Have you paid Netflix for 4K service

which is only available with their "premium"

package?

3 replies

May 8, 2021 12:40 PM in response to Valillo

Hey Valillo,


If we understand correctly, you are trying to watch Netflix on Safari and it is not in 4K. It may be that Netflix in Ultra HD requires the Apple T2 Security chip.


How to use Netflix on your Mac computer


"These Mac computers have the Apple T2 Security Chip:

  • iMac (Retina 5K, 27-inch, 2020)
  • iMac Pro
  • Mac Pro (2019)
  • Mac Pro (Rack, 2019)
  • Mac mini (2018)"


"You can also use System Information to learn whether your Mac has this chip:

  1. Press and hold the Option key while choosing Apple menu  > System Information.
  2. In the sidebar, select either Controller or iBridge, depending on the version of macOS in use.
  3. If you see "Apple T2 chip" on the right, your Mac has the Apple T2 Security Chip."


Mac models with the Apple T2 Security Chip


Mac mini (M1, 2020) - Technical specifications



Are you able to watch other content in 4K?


Find movies with 4K, HDR, Dolby Vision, or Dolby Atmos in the Apple TV app


Please don't hesitate to let us know if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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Why I can't see 4K contents on my Mac mini 2020?

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