Issue with my wifi connection on my iphone XR

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Level 1

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Issue with my wifi connection on my iphone XR

i am having an issue with my wifi connection on my iphone XR. The wifi signs appears for a second and then goes away. It seems like it’s connected because I can open Safari browser; however, I cannot open my Whatsapp and play YouTube videos. I tried resetting my all settings including network settings but nothing worked. Also, my wifi works perfectly on my iPad and Mac. Any clue?

iPhone XR

Posted on May 8, 2021 12:52 AM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

411,838 points

May 8, 2021 1:52 AM in response to Barry0

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Issue with my wifi connection on my iphone XR

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