I can't make my iPad turn off.

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Level 1

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I can't make my iPad turn off.

My kids disabled my iPad from attempting to sneak on to it one too many times. I proceeded to connect it to my MacBook to reset it, when iTunes recommended updating it. The update installed without any issues. Afterwards, I went to shut off my iPad so I can restore it through iTunes but it simply won't shut off no matter how long I press the top button (it has a home screen button). Any ideas?

iPad mini 3 Wi-Fi

Posted on May 8, 2021 6:53 AM

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Answer 1

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LotusPilot

Community+ 2024

Level 10

282,862 points

May 8, 2021 3:54 PM in response to funkymusic85

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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I can't make my iPad turn off.

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