touch screen not working

The right side of my touch screen isn't working so I can't unlock my phone with my password. Anyone know how to change the password from a different device so I can unlock my phone to make sure everything is backed up before possibly rebooting the phone?


iPhone X, iOS 12

Posted on May 8, 2021 11:59 AM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2021 12:05 PM

There is no way to do so. Doing a forced restart will not remove data. If you have to restore it then it will. Do you have a recent backup?

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

touch screen not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.