Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple pencil


I noticed  that my Apple Pencil has a crack near the steel ring. It still works but I was wondering if Apple can do anything about this? I don’t remember if have Apple Care on it and I’ve only had it 11 months.

iPad, iPadOS 14

Posted on May 8, 2021 6:56 PM

Reply
Question marked as Best reply

Posted on May 8, 2021 7:35 PM

Pencls are NOT repairable.

If still under the, original, one year, limited AppleCare warranty, you may be still entitled to a new, replacement Pencil.

Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to, possibly, get your Apple Pencil replaced with another new Pencil.


OR, failing that,


Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple


https://www.apple.com/contact/



Best of Luck to You!

3 replies
Question marked as Best reply

May 8, 2021 7:35 PM in response to Bluesman Bush

Pencls are NOT repairable.

If still under the, original, one year, limited AppleCare warranty, you may be still entitled to a new, replacement Pencil.

Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to, possibly, get your Apple Pencil replaced with another new Pencil.


OR, failing that,


Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple


https://www.apple.com/contact/



Best of Luck to You!

May 8, 2021 7:50 PM in response to Bluesman Bush

Bluesman Bush:

"Apple pencil: I noticed  that my Apple Pencil has a crack near the steel ring. It still works but I was wondering if Apple can do anything about this? I don’t remember if have Apple Care on it and I’ve only had it 11 months."

-------


Get One from a Retailers:

For Thought... The next one you get, consider getting one from a retail who offers their own coverage. They may have one that goes for one, two, three, or four years. I'm sure they would have their own Terms & Conditions, rather than going through those of Apple. Point being: Maybe it would cost much less and would last you a longer time (three years is more than one thousand days, officially).

Apple pencil

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.