Apple storage

Question

Level 1

4 points

Apple storage

Hello guys,I have a problem to add a new visa card to pay for apple storage ,the system does not allow me to change the country to Serbia and because of that I can not finish the process . I changed the region in general settings but I still have a trouble . I was in the States and I had Bank of America credit card ,recently I moved back to Europe (Serbia) and I can not add a new visa card to pay for apple storage . I just need to choose the right country and to add a phone number in right format. Thank you

Posted on May 9, 2021 4:20 AM

Reply

Answer 1

Top-ranking reply

melissa_m77

Community Specialist

May 10, 2021 7:24 AM in response to zeljko129

Hi zeljko129,

It sounds like you can't change your country. We're glad you've joined us in Apple Support Communities. Let's see if this helps.

Follow the steps in the section, "What to do before you change your country or region" in Change your Apple ID country or region. This link has the most frequent solutions when you can't change your country. You'll need to cancel all your subscriptions, including iCloud storage before changing countries. You can upgrade your iCloud Storage using the pricing in your new country or area after you've updated your Apple ID billing address and payment method.

If the issue remains, let us know if you also had a chance to follow the steps in "If you can't change your country or region" from the above link.

We hope that helps with your question and take care!

Reply

Answer 2

zeljko129 Author

Level 1

4 points

May 14, 2021 11:40 PM in response to zeljko129

I really appreciate you... You helped me out a lot . Thank you 🙏🏻

Reply

Apple storage

Similar questions