Internal storage folder is empty when I connect iPad to pc
I tried to export the photos from my iPad (6th Gen; bought in 2018) to windows pc (windows 10); I probably have tried all possible solutions in this forum, including "update to latest iTunes", "trust the device"; "use windows Photos to import", "update driver of Apple Device" in pc.
Still no success. I am only seeing "Internal storage folder" as empty in pc.
I have another older iPad (Air 2), and I never had this issue when connecting and exporting photos to the same pc.
Any suggestion to resolve this issue is greatly appreciated!!
iPad Air 2, iPadOS 14