Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Important:-How to setup macbook air

I have purchased renewed Macbook Air and when I am turning it on it is giving me option like "welcome"

in just a few steps you can register and set up your mac.

after that all option are hide, I can not use keyboard for selecting any option.

Please help me ASAP.

Posted on May 10, 2021 1:29 AM

Reply
1 reply

May 10, 2021 4:24 AM in response to gurusharanshukla

gurusharanshukla wrote:

I have purchased renewed Macbook Air and when I am turning it on it is giving me option like "welcome"
in just a few steps you can register and set up your mac.
after that all option are hide, I can not use keyboard for selecting any option.
Please help me ASAP.

Renewed / Refurbished ? - If this was purchased Directly from Apple - log into to your Apple Account and request a Return and Refund. If purchased from a Third Party Store or person - take it back to the seller and request a Full Refund.

Important:-How to setup macbook air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.