the MacBook is not showing up the full amount of files, both movies and music look to stop right at the D letters. Anything past that is not showing. Ive gone through and used the command, shift and (.) and they are not hidden.
The hard drive works fine on other computers just not showing on the M1 MacBook Air.
MacBook Air 13″, macOS 11.2
Hi there gh101,
We understand you're experiencing an issue with seeing all of your files on an external hard drive connected to your MacBook Air, and we'd like to see if we can assist.
If you restart your Mac, do you notice the same issue?
Also, try restarting in safe mode, and check for the issue there: How to use safe mode on your Mac
Finally, to determine if the issue is user-specific or system-wide, create a new admin user account, and look for the files there: Set up users, guests, and groups on Mac
Regards.
gh101,
Thanks for that additional information.
If you notice the same issue in safe mode and a new user account, reinstall macOS on the MacBook Air then test again: How to reinstall macOS
Cheers.
using the same external hard drive on a non M1 MacBook Air it shows all. It’s only an issue on the m1 MacBook Air.
it’s constant to the new m1. Restarting and reconnections have no corrective action.
Going into safe mode did nothing. But after reloading the OS. It solved the issue.
thank you
MacBook Air M1 not showing full external hard drives
